Advanced Innovation Group Pro Excellence (AIGPE™)India
Advanced Innovation Group Pro Excellence (AIGPE™) India
3 days ago
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Rahul Iyer
At AIGPE™ we empower professionals to excel in process improvement and project management through Lean Six Sigma credentials and skills. Elevate your…
Join Our Team as a Customer Service Specialist!
Hiring Company:Advanced Innovation Group Pro Excellence (AIGPE™)
Location:Remote / WFH (Preferably IST time zone)
Experience:1 to 3 Years
Join our dynamic team at Advanced Innovation Group Pro Excellence (AIGPE™) and help elevate the customer experience in online professional education! We're looking for a passionate Customer Service Specialist to be the friendly face of our brand, ensuring exceptional support for our students and clients. From managing certification queries to engaging on social media, you'll play a crucial role in our journey to excellence. Candidates who are available for immediate joining are highly preferred.
About Us
AIGPE™ is a leading provider of online courses and informative content designed to empower professionals in various industries. We specialize in creating high-quality, engaging digital learning materials and social media content. Our mission is to deliver exceptional educational experiences that drive professional growth and excellence. As a company, we value creativity, innovation, and a commitment to continuous improvement.
At AIGPE™, we foster a collaborative and dynamic work environment where creativity thrives. We offer flexible work arrangements, opportunities for professional growth, and a culture that celebrates diversity and inclusion.
Position Summary
Are you a communication wizard with a knack for problem-solving? As our Customer Service Specialist, you’ll be the friendly face of SalesFlint, ensuring our students and clients have an outstanding experience. From handling certification queries to engaging on social media, you'll play a pivotal role in our journey to excellence. Collaboration is key, and you’ll work closely with our Customer Success Manager and the Certifications Team to keep things running smoothly.
What You’ll Do
Be the Hero for Client Enquiries: Swiftly and professionally respond to client emails, addressing their concerns with flair.
Champion Student Trust and Safety: Manage certification queries, ensuring a secure and supportive learning environment.
Certification Super Sleuth: Coordinate with the certification team to resolve issues and streamline processes.
LinkedIn Maestro: Engage with messages and inquiries on LinkedIn, maintaining a polished and professional online presence.
Social Media Guru: Share captivating posts on LinkedIn to boost our visibility and engagement.
Record Keeping Rockstar: Monitor student purchase logs, maintain meticulous records of all transactions and communications, and ensure prompt closure of open cases.
What You Bring to the Table
Stellar written and verbal communication skills.
Masterful organizational and multitasking abilities.
Proven experience in email management and customer service.
Proficiency with LinkedIn and other social media platforms.
Familiarity with FreshDesk (a plus, but not a deal-breaker).
Good to have Asana or Trello skills.
Independence and team collaboration skills.
Keen attention to detail and a proactive approach to problem-solving.
Why You’ll Love Working with Us
Join a passionate and innovative team.
Make a tangible impact on the growth and success of a leading service provider.
Enjoy a flexible working environment.
Receive a competitive salary commensurate with your experience and qualifications.
Ready to Join the Adventure?
Send your resume at https://share.hsforms.com/14quLC-0uQgyznXQlbuxfUwrwrvv. We can’t wait to see what you bring to the table!
Employment type
Contract
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Advanced Innovation Group Pro Excellence (AIGPE™) is officially recognized as an Accredited Provider of Continuing Professional Development (CPD) by the CPD Certification Service.
AIGPE is a professional Lean Six Sigma Credentialing Organization. Achievement of AIGPE Certification is considered as a mark of professional excellence. This global credential not only adds immense value to your resume but also provides a necessary edge that helps you stand out of the competition.
AIGPE™ is a global independent Lean Six Sigma Credentialing Organization for professionals across industries. AIGPE™ is located in Pune, Maharashtra, India.
It is not surprising that our answer to this question is an enthusiastic “yes”. Lean six sigma green belt is one of the most valuable and versatile certifications you can achieve. What we aim to answer over the course this article is why it is worth achieving this qualification.
SSGI certification is globally recognized and industry trusted. Don't take our word for it, see what industry, academia and government have to say about it.
The most recognised Six Sigma certification is the Six Sigma Green Belt, which focuses on statistical tools and analysis techniques to improve processes within an organisation. Examples of recognised providers include ASQ (American Society for Quality) and IASSC (International Association for Six Sigma Certification).
Main Differences Between PMP® Certification and Six Sigma
A certified Six Sigma professional aims to reduce wasted time, effort and money on a specific process, while a PMP® certified professional focuses on how to plan and execute a project.
Our certification is the same that any major university or on-site training provider offers. Additionally, we are officially recognized and accredited by the Council for Six Sigma Certification.
Six Sigma is a quality control certification that attempts to educate people on analyzing processes and outcomes to reduce waste and decrease defects. There are several levels of certifications, from a primary end user to a master Six Sigma user who acts as a senior quality control member.
Lean Six Sigma is a framework not limited to a particular industry. Any professional looking to improve organizational efficiency can become a Lean Six Sigma Expert. Specific professionals who typically take this course include: Quality Control Supervisors/ Engineers/ Managers.
The most recognised Six Sigma certification is the Six Sigma Green Belt, which focuses on statistical tools and analysis techniques to improve processes within an organisation. Examples of recognised providers include ASQ (American Society for Quality) and IASSC (International Association for Six Sigma Certification).
IASSC, globally recognized Professional Lean Six Sigma Credentialing. Professional Lean Six Sigma Credentialing. IASSC provides an unbiased independent third-party validation of Lean Six Sigma knowledge through our globally recognized Lean Six Sigma Black Belt, Green Belt and Yellow Belt Certifications.
Yes, MSI certifications are recognized by individuals and companies all over the world. In fact, over 100,000 people are now a member or alumni of an MSI program. MSI works to follow industry standards, as well as set industry standards, so we are very active in the business community.
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