Customer Service Specialist
Advanced Innovation Group Pro Excellence (AIGPE™) India
Advanced Innovation Group Pro Excellence (AIGPE™) India
3 days ago
See who Advanced Innovation Group Pro Excellence (AIGPE™) has hired for this role
Advanced Innovation Group Pro Excellence (AIGPE™) India
3 days ago
- Report this job
Direct message the job poster from Advanced Innovation Group Pro Excellence (AIGPE™)
Rahul Iyer
At AIGPE™ we empower professionals to excel in process improvement and project management through Lean Six Sigma credentials and skills. Elevate your…
Join Our Team as a Customer Service Specialist!
Hiring Company:Advanced Innovation Group Pro Excellence (AIGPE™)
Location:Remote / WFH (Preferably IST time zone)
Experience:1 to 3 Years
Join our dynamic team at Advanced Innovation Group Pro Excellence (AIGPE™) and help elevate the customer experience in online professional education! We're looking for a passionate Customer Service Specialist to be the friendly face of our brand, ensuring exceptional support for our students and clients. From managing certification queries to engaging on social media, you'll play a crucial role in our journey to excellence. Candidates who are available for immediate joining are highly preferred.
About Us
AIGPE™ is a leading provider of online courses and informative content designed to empower professionals in various industries. We specialize in creating high-quality, engaging digital learning materials and social media content. Our mission is to deliver exceptional educational experiences that drive professional growth and excellence. As a company, we value creativity, innovation, and a commitment to continuous improvement.
At AIGPE™, we foster a collaborative and dynamic work environment where creativity thrives. We offer flexible work arrangements, opportunities for professional growth, and a culture that celebrates diversity and inclusion.
Position Summary
Are you a communication wizard with a knack for problem-solving? As our Customer Service Specialist, you’ll be the friendly face of SalesFlint, ensuring our students and clients have an outstanding experience. From handling certification queries to engaging on social media, you'll play a pivotal role in our journey to excellence. Collaboration is key, and you’ll work closely with our Customer Success Manager and the Certifications Team to keep things running smoothly.
What You’ll Do
- Be the Hero for Client Enquiries: Swiftly and professionally respond to client emails, addressing their concerns with flair.
- Champion Student Trust and Safety: Manage certification queries, ensuring a secure and supportive learning environment.
- Certification Super Sleuth: Coordinate with the certification team to resolve issues and streamline processes.
- LinkedIn Maestro: Engage with messages and inquiries on LinkedIn, maintaining a polished and professional online presence.
- Social Media Guru: Share captivating posts on LinkedIn to boost our visibility and engagement.
- Record Keeping Rockstar: Monitor student purchase logs, maintain meticulous records of all transactions and communications, and ensure prompt closure of open cases.
What You Bring to the Table
- Stellar written and verbal communication skills.
- Masterful organizational and multitasking abilities.
- Proven experience in email management and customer service.
- Proficiency with LinkedIn and other social media platforms.
- Familiarity with FreshDesk (a plus, but not a deal-breaker).
- Good to have Asana or Trello skills.
- Independence and team collaboration skills.
- Keen attention to detail and a proactive approach to problem-solving.
Why You’ll Love Working with Us
- Join a passionate and innovative team.
- Make a tangible impact on the growth and success of a leading service provider.
- Enjoy a flexible working environment.
- Receive a competitive salary commensurate with your experience and qualifications.
Ready to Join the Adventure?
Send your resume at https://share.hsforms.com/14quLC-0uQgyznXQlbuxfUwrwrvv. We can’t wait to see what you bring to the table!
-
Employment type
Contract
Referrals increase your chances of interviewing at Advanced Innovation Group Pro Excellence (AIGPE™) by 2x
See who you know
Get notified about new Customer Service Specialist jobs in India.
Sign in to create job alert
Similar jobs
-
Customer Service Agent
Customer Service Agent
Trust Wallet
India
-
Customer Support
Customer Support
SA Technologies Inc.
Chennai, Tamil Nadu, India
See AlsoPrivate Client Select Forms Exclusive Distribution Partnership with Ryan Specialty for Excess & Surplus LinesCHU UCL Namur hiring Agent polyvalent – Service Alimentation (H/F/X) -Réserve de recrutement – Site Godinne et Dinant in Dinant, Walloon Region, Belgium | LinkedInAIG hiring Assistant Manager, Accounting in New York City Metropolitan Area | LinkedInAIG hiring AVP, Voice Services Engineer in Jersey City, New Jersey, United States | LinkedIn -
Customer Service Manager (for E-Commerce/Shopify Brand)
Customer Service Manager (for E-Commerce/Shopify Brand)
Pomelo
Rawatsar, Rajasthan, India
-
Manager, Customer Service Compliance
Manager, Customer Service Compliance
Amazon
Delhi, India
-
Manager - CSR Services
Manager - CSR Services
Give
India
-
Customer Support Specialist
Customer Support Specialist
Dreamwave AI
India
-
Sr Customer Support Agent
Sr Customer Support Agent
hotsourced
India
-
Associate Customer Service Manager
Associate Customer Service Manager
Cactus Communications
Mumbai, Maharashtra, India
-
Customer Support Executive
Customer Support Executive
Aasma Careers
India
-
Customer Service Manager Fresher Remote
Customer Service Manager Fresher Remote
TATA Group Ailliance
Guwahati, Assam, India
-
Email Support Representative
Email Support Representative
Montazzo LLC
India
-
Customer Service Representative
Customer Service Representative
Kumori.ai
India
-
Customer Service Representative
Customer Service Representative
AskmeOffers.com
India
-
Customer Support Specialist
See AlsoAIG hiring Travel Assistance Coordinator in Stevens Point, Wisconsin, United States | LinkedInCustomer Support Specialist
Umbrella BPO
Basti, Uttar Pradesh, India
-
Customer Service Representative
Customer Service Representative
TitanEdge Tech
India
-
Customer Service Representative
Customer Service Representative
CloudHire
India
-
Senior Customer Service Representative
Senior Customer Service Representative
CareerXperts Consulting
India
-
Customer Resolutions agent
Customer Resolutions agent
UNIZON Taskforce Technology
India
-
Customer Experience Intern
Customer Experience Intern
The Corporate Pot
Gurgaon, Haryana, India
-
Customer Experience Intern
Customer Experience Intern
The Corporate Pot
Delhi, India
-
Customer Service Representative
Customer Service Representative
NetCom Learning
Delhi, Delhi, India
-
Call Representative
Call Representative
Karnataka, India
-
Work From Home Customer Service Voice Process
Work From Home Customer Service Voice Process
Invictus HR
Navi Mumbai, Maharashtra, India
-
Customer Service Representative/Lead Facilitator - Remote
Customer Service Representative/Lead Facilitator - Remote
Achieve Test Prep
New Delhi, Delhi, India
-
Customer Service Representative
Customer Service Representative
Cyitechsearch LLC
India
-
Work From Home Customer Service Voice Process
Work From Home Customer Service Voice Process
Invictus HR
Mumbai, Maharashtra, India
People also viewed
-
Work From Home Customer Service Voice Process
Work From Home Customer Service Voice Process
Invictus HR
Thane, Maharashtra, India
-
Customer Service Representative
Customer Service Representative
Truelancer.com
India
-
Customer Service Specialist
Customer Service Specialist
Partner HorsePower
Jaipur, Rajasthan, India
- Customer Care Professional (UK Based) Teleperformance Client India 3 days ago
- Customer Service Representative Dental care and implants India 2 weeks ago
-
Call Center Specialist
Call Center Specialist
r3 Consultant
Mumbai Metropolitan Region
-
Call Center Specialist
Call Center Specialist
r3 Consultant
Mumbai Metropolitan Region
-
Call Center Specialist
Call Center Specialist
r3 Consultant
Mumbai Metropolitan Region
-
Sales and Customer Service Representative (Work from Home)
Sales and Customer Service Representative (Work from Home)
Practice Buzz
India
-
Customer Service Representative
Customer Service Representative
Spectacle Warehouse
India
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub